Guides and how-tos for using the platform.
Usually the Ubiquiti Dream Machine Pro units are managed from the UI.COM interface.However for external captive portals, it is a requirement to be able to…
In this article you will learn how to access your Fydelia account from the Plasma dashboardRetrieve your Fydelia password Steps 1. Click the dashboard link in…
Boost opt-in rates by showing guests exactly what they gain from staying connected. When guests understand why they’re being asked to opt in — and what’s in it…
Enable the Certificates feature If you are unable to see Certificates under the System menu, enable it here: Go to System -> Feature Visibility Enable it…
To request a 14 day trial for a new client: Log in to the portal Under SPLASH PAGES choose REQUEST FREE DEMO PAGE Just enter the website address and the…
You can easily delegate roles to your team by inviting them to the Fydelia platform. This allows you to provide access to splash page management to your…
After WiFi login, guests can be automatically directed to tailored content and offers based on their age group — driving stronger engagement and more…
When a guest logs in to your Fydelia splash page, Fydelia will submit the login form back to the MikroTik hotspot. Therefore, if you're using Fydelia…
Fydelia supports Aruba 2xx upwards. Integration is one of the simplest, in that you only need to put in the splash page URL into a captive portal…
InstantOn can be configured via the portal or directly from your mobile via the Aruba InstantOn App. In this guide we use the web-based portal. Login to your…
When using Fydelia's venue group mode, it's helpful to tag your guests with the specific venue where they signed into the Wi-Fi. This allows you to segment…
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How to configure your splash page to authenticate guests onto your Cambium cnMaestro With Cambium, guests are sent to the Fydelia server and the redirect…
In this article you will learn how to: Change the static background image of your page You need to be logged into your Fydelia account first. Click here for…
How to set up a captive portal with Cisco Meraki Cisco Meraki is one of the easiest platforms to configure. There are no settings required on the…
External Captive Portal with Cisco Mobility Express This guide was tested with a Cisco Aeronet AP1852E-K9 with Mobility Express 8.10.185 : There are only a few…
Preparation You will need: A controller with the latest software version, which is one of the following: CloudKey with an externally accessible IP or FQDN…
How to configure your splash page to authenticate guests onto your UniFi Controller With UniFI, guests are sent to the Fydelia server and the redirect includes…
When you receive your Starter Kit it will contain: A Wireless Access Point such as a UniFi device or Aruba InstantOn 2 x 1metre cables A PoE injector like this…
Ubiquiti UniFi devices do not use standard power supplies. To make cabling simpler, they just need one single "PoE" cable. PoE stands for "Power…
Prerequisites Your FortiGate firewall must be running FortiOS6.0 or higher. Fydelia was tested on a FortiGate 40F running FortiOS v6.4.6 build6083 (GA)…
MikroTik RouterBoard External Captive Portal Setup IMPORTANT: For Version 7.x, Fydelia has been tested successfully on 7.14. Fydelia has also been tested…
(See also Setting up Fydelia HotSpot on your MikroTik Routerboard) To create a HotSpot on a VLAN, follow these steps: From the left menu click BRIDGE Add…
Overview Ubiquiti does not allow systems like Fydelia to authenticate devices via API using UI.com. Fydelia must be able to contact the controller directly…
When you are setting up your EZMaster controller, you will need to provide a splash page URL where guests are redirected to. Follow these steps to create…