A zero-touch
WiFi experience
Your most loyal customers choose your venue time and again - so why make them repeat the same WiFi login every single visit? Fydelia recognizes returning devices and reconnects them automatically, before they've even sat down.
Three steps to a
seamless return
From first sign-in to fully automatic reconnection - here's the experience your guests and your data team both love.
First visit: normal sign-in
On their first visit, the guest signs in through your branded splash page and connects to the WiFi as usual. Their device is securely remembered at this point.
Device is securely remembered
Fydelia logs the guest's device identifier against their profile in your CRM. No passwords stored - just a secure, privacy-compliant device fingerprint.
Every return: instant reconnection
On every subsequent visit, their device is recognized the moment it pings the network. They're connected instantly - no splash page, no form, no friction.
Great for guests.
Better for business.
Removing a small but repetitive hassle creates a disproportionately large positive impression - for your customers and your data.
For Your Returning Guests
The experience they deserve
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Zero-Touch ReconnectionThey are automatically logged in the moment they step into your venue - no action required on their end, ever.
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Ultimate ConvenienceNo more repetitive sign-in screens or password requests. They're online before they've even opened the menu.
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A Feeling of RecognitionA seamless, instant connection feels like a personal welcome back. It's a small touch that builds genuine affinity with your brand.
For Your Business
Loyalty that compounds over time
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Boost Customer LoyaltyReward your regulars with a premium, hassle-free experience they'll notice and appreciate - one that sets your venue apart.
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Reduce FrictionEliminate a common point of frustration for your most valuable customers. Friction is a leak in your loyalty bucket - this plugs it.
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Capture Every VisitSeamlessly track return visits with Proof of Presence, even without a manual login - so no visit goes unrecorded in your CRM.
Effortless for them,
intelligent for you
A five-star experience for your guests shouldn't create a data blind spot for your business. We designed Automatic Login to give you the best of both worlds.
While your guest enjoys their instant connection, Fydelia's Proof of Presence technology works silently in the background - logging every return visit and sending the data directly to your CRM or analytics platform.
- ✓ Visit frequency tracked automatically
- ✓ Data pushed to your CRM in real time
- ✓ Identify your most loyal customers
- ✓ Measure the impact of loyalty programs
Convenience without compromise. You'll still know who your most loyal customers are, track visit frequency, and measure your loyalty programmes - all while providing a truly frictionless experience.
Ready to delight
your regulars?
Start your free 14-day trial today. Full access to every feature, including Automatic WiFi Login - zero risk, and we'll handle the setup.